cc111's Privacy Policy

cc111 is a safe and reliable online gaming platform operated for players in Bangladesh. We give the highest priority to our users' privacy and are firmly committed to keeping their personal information secure.

This privacy policy explains what information cc111 collects, why it is collected, how it is used, and how it is stored. If you register on, access, or use any service on our platform, you fall within the scope of this policy.

Please read this document carefully. If you have any questions, contact our support team.

We collect various types of information as described below for the purposes of registration and service delivery on the cc111 platform. There is a specific and legitimate reason behind the collection of each piece of information.

2.1 Information You Provide Directly

• Identity Information: Your full name, date of birth, and national identity details (required for age verification).
• Contact Information: Email address, mobile number, and the address you provide.
• Account Information: Username, password (stored in encrypted form), and security question answers.
• Financial Information: Payment details required for bKash, Nagad, Rocket, Upay, or bank transfers. We do not store any full card numbers.

2.2 Automatically Collected Information

• Device Information: IP address, browser type and version, operating system, and device identifiers.
• Usage Information: Session duration on the platform, pages visited, links clicked, and search queries.
• Transaction Information: Deposit and withdrawal history, betting history, and gaming activity records.
• Cookie & Tracking Information: We use session cookies and performance-related cookies that help improve the functionality of the website.

2.3 Information Received from Third Parties

In some cases we may receive information from identity verification services or fraud prevention systems. This information is used solely for the purpose of account security and protection.

cc111 uses your information only for the following legitimate purposes. We never use any information for unnecessary or unauthorized purposes.

• Account Management: Completing the registration process, verifying identity, and ensuring account security.
• Service Delivery: Running all gaming services smoothly, including betting, slots, and live casino.
• Financial Transaction Processing: Managing all financial activities including deposits, withdrawals, and bonus payouts.
• Customer Support: Providing accurate and prompt responses to your queries via 24/7 live chat and email.
• Fraud Prevention: Detecting and preventing unauthorized transactions, money laundering, and cyber fraud.
• Legal Compliance: Complying with applicable laws and regulations and responding to required requests from authorities.
• Platform Improvement: Continuously improving service quality by analyzing user experience.
• Responsible Gaming: Monitoring your gaming behavior to identify potentially problematic patterns and provide support.

cc111 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be disclosed in the limited circumstances described below.

4.1 With Service Providers

We work with trusted third parties for payment processing, identity verification, and technical infrastructure management. These parties may access information only for the purpose of providing specific services and under strict confidentiality agreements.

4.2 For Legal Requirements

In the case of a court order, government directive, or legal obligation, we are required to provide the necessary information to the relevant authorities.

4.3 In the Event of a Business Transfer

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new operating entity. Users will be notified in advance in such cases.

cc111 applies the highest industry-standard technical and organizational measures to protect your information. Our security framework is built on the following core principles.

• SSL Encryption: All data exchanged between you and our servers is secured through SSL/TLS encryption technology.
• Password Encryption: Your password is stored as an encrypted hash — no staff member or system can view it in readable form.
• Access Control: Only authorized staff can access the minimum information necessary for the required service.
• Security Testing: System security is verified through regular security audits and vulnerability assessments.
• Data Center Security: Our data is stored in secure data centers with both physical and digital protection in place.
• Backup & Recovery: Regular secure backups are maintained to protect against data loss or damage.

However, since transmitting information over the internet is not completely secure, no guarantees can be made. We therefore ask you to keep your account password secure and not share it with anyone.

Cookies are used on the cc111 website to improve your experience. Cookies are small text files stored in your browser that help with the functionality of the website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions, security, and basic functionality. The platform will not work without these.
• Functionality Cookies: Used to remember your preferences such as language selection and display settings.
• Analytics Cookies: Used to understand how users interact with the platform and to improve services.

6.2 Managing Cookies

You can control or delete cookies at any time from your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.

cc111 retains your information only for as long as it is necessary to fulfill the purpose for which it was collected or as required by law.

• Active Account Data: All necessary information is retained for as long as the account remains active.
• Transaction Records: Financial transaction data is retained for a set period in compliance with legal requirements.
• After Account Closure: Even after an account is closed, certain information is kept for a defined period to meet legal and regulatory requirements.
• Log Files: System logs are retained for a limited period for cybersecurity purposes.

Once the defined retention period ends, your personal information is securely deleted or anonymized so that identification is no longer possible.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request the correction of inaccurate or incomplete information about you.
• Right to Erasure: You can request the deletion of certain information, except where legal obligations apply.
• Right to Restrict Processing: In certain circumstances, you can request that restrictions be placed on the use of your information.
• Right to Object: You can object to the use of your information for a specific purpose.
• Right to Data Portability: You can request your information in a structured, readable format.

To exercise any of the above rights, contact our support team via live chat or email. We will process your request as promptly as possible.

Through an age verification process at registration, we ensure that no minor uses our platform. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please notify us immediately at [email protected].

cc111 may update this privacy policy from time to time. The policy may be revised due to an expansion of services, new legal requirements, or technical changes.

• Registered users will be notified by email before any significant changes.
• The "Last Updated" date at the top of this page will always be kept current.
• Continuing to use the platform after any changes means you have accepted the new policy.
• Every effort will be made to protect your rights as much as possible with any changes to the policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact the cc111 support team. Our team is available around the clock to assist in both Bengali and English.